Avanlee Care Support
Our passion is simplifying caregiving for you and your loved ones. We want to help you to stress less and enjoy more quality time together. Our goal with this blog is to give you information and tools that will help you do exactly that!
Getting Started
Getting Set Up in the Avanlee App
Curious how to get around the Avanlee App? You're in the right place. Consider this your crash course in all things app navigation and account set up that will give you the know-how to confidently use the app. Account Registration You can add a login for your account...
Health Plan Onboarding
Getting Started With Your Health Plan If you are a caregiver or care receiver using Avanlee as part of your health plan benefits, welcome! We are so glad you are here and ready to take the next step in your care journey. Avanlee is designed to make caregiving easier,...
What Devices Can I use with Avanlee
Supported Devices You can use any iOS or Android device as long as they have these systems or higher. It doesn’t matter if you have a tablet or a phone, iPad, or Android phone, you can keep in touch with your family however you want. Just make sure your device is at...
Getting Started
Welcome to the Avanlee App. We’re so happy to have you. Our goal is to help informal caregivers streamline the multitude of responsibilities on their plates and help them navigate the isolating and stressful world of caregiving. You’ll find the answers you need here...
Your Account
Care Hubs
Care Hubs are your digital home away from home in the app. Here you'll find your family members, friends, and care receivers if you choose to add them. You need to have an active subscription to add members to your care hub or create multiple care hubs. Managing Your...
Getting Set Up in the Avanlee App
Curious how to get around the Avanlee App? You're in the right place. Consider this your crash course in all things app navigation and account set up that will give you the know-how to confidently use the app. Account Registration You can add a login for your account...
How do I Reset my Password?
Changing my Password If you'd like to change your password, click on the Menu Icon in the upper left-hand corner. Under Account Actions click Change Password. Input your old password and confirm your new password, and you're all set! You can also access this by...
Account Deletion
If you would like to permanently delete your Avanlee Care account, you can do so easily. Once you've deleted your account, all data associated with your account is unrecoverable. We will not be able to reinstate your data if you would like to get your account back,...
Modules
Shopping
Shopping is easy with the Avanlee App! You can order groceries and over-the-counter items for delivery or pickup through Walmart right in the Avanlee app. Getting Started Simply click on the shopping module, and you'll be prompted to enter your zip code if you haven't...
Tasks
Stay on top of your caregiving-related tasks and to-do items with our Tasks Module. You can see your existing tasks under to do, and you can adjust your task progress by clicking on the small circle on the left of each task. The due date, assignee, and priority icons...
Care Hubs
Care Hubs are your digital home away from home in the app. Here you'll find your family members, friends, and care receivers if you choose to add them. You need to have an active subscription to add members to your care hub or create multiple care hubs. Managing Your...
Appointments and Vaccinations
It's easy to track appointments and vaccinations in the app! They're in separate modules on the home page and are labeled respectively. Simply tap on each module to get started. To add appointments, click on the plus icon in the lower right-hand corner. You can...
Messages
It's easy to stay in touch with your family and care team in the Avanlee app. Simply hop over to the Messages module on the homepage. Once you're in Messages, you can add attachments (any image, video, PDF, or other document), or attach files and contacts from the...
Getting Set Up in the Avanlee App
Curious how to get around the Avanlee App? You're in the right place. Consider this your crash course in all things app navigation and account set up that will give you the know-how to confidently use the app. Account Registration You can add a login for your account...
Managing Events and Medications with The Calendar
Managing Events and Medications It's easy to manage your schedule in the calendar! When you open the module, you'll get a month's glance at what's going on for you and your care hub. To add additional events or medications, click the plus icon in the lower left-hand...
Care Notes
Care Notes is an easy place to store all caregiving-related notes for you and your loved one. Any of your care receiver’s event or medication statuses will be automatically documented here by the system, but you can click the plus sign to add your own custom note...
Files and Contacts
Files and Contacts is the best way to organize all of your caregiving documentation in one spot. Whether you need to store your contacts, business organizations, documents, or other attachments, you can do it all from files and contacts. To create or add information,...
Wellbeing Management and Support
Wellness Assessments To take a wellness survey, click on the wellness module. If you haven't taken a wellness survey before, click on "take your first wellness survey" and drag the blue ball across the line to reflect your responses. Improvement Plans Once you've...
Popular Topics
Getting Started
Welcome to the Avanlee...
Still Have Questions?
Haven’t found what you were looking for? Please feel free to open a support ticket. We’ll get back to you as soon as we can.
Avanlee Care is committed to improving caregiving. Join us and make a difference!
