Avanlee Care Support
Our passion is simplifying caregiving for you and your loved ones. We want to help you to stress less and enjoy more quality time together. Our goal with this blog is to give you information and tools that will help you do exactly that!
Getting Started
Health Plan Onboarding
Getting Started With Your Health Plan If you are a caregiver or care receiver using Avanlee as part of your health plan benefits, welcome! We are so glad you are here and ready to take the next step in your care journey. Avanlee is designed to make caregiving easier,...
What information do you need to create my account?
What Devices Can I use with Avanlee
Supported Devices You can use any iOS or Android device as long as they have these systems or higher. It doesn’t matter if you have a tablet or a phone, iPad, or Android phone, you can keep in touch with your family however you want. Just make sure your device is at...
Getting Started
Welcome to the Avanlee App. We’re so happy to have you. Our goal is to help informal caregivers streamline the multitude of responsibilities on their plates and help them navigate the isolating and stressful world of caregiving. You’ll find the answers you need here...
Your Account
How do I update my Profile Information?
To update your profile information, click on the Main Menu Icon. Then click Account. Click on the Red Arrow next to Profile and you can update your name and profile picture. You can also click on the profile circle with your initials (or if you've set a...
How do I Reset my Password?
Changing my Password If you'd like to change your password, click on the Menu Icon in the upper left-hand corner. Under Account Actions click Change Password. Input your old password and confirm your new password, and you're all set! You can also access this by...
Account Deletion
If you would like to permanently delete your Avanlee Care account, you can do so easily. Once you've deleted your account, all data associated with your account is unrecoverable. We will not be able to reinstate your data if you would like to get your account back,...
Modules
Care Notes
Care Notes is an easy place to store all caregiving-related notes for you and your loved one. Any of your care receiver’s event or medication statuses will be automatically documented here by the system, but you can click the plus sign to add your own custom note...
Files and Contacts
Files and Contacts is the best way to organize all of your caregiving documentation in one spot. Whether you need to store your contacts, business organizations, documents, or other attachments, you can do it all from files and contacts. Simply click the plus icon in...
Wellbeing Management and Support
Wellness Assessments Once you've taken a wellness survey, you can track your progress, struggle points, and success in the wellness tab. You can see your scores and areas for improvement, as well as make improvement plans to share with your support team. Simply...
How do I share my Wellness Surveys with my Support team?
You can share your Wellness survey results and action steps with your chosen support team. They do not need to be a member of your care hub, and you can add whoever you would like to your support team. Simply click the green icon that says “Don’t go it alone” and...
What are Wellness Surveys? How do I take a Wellness Survey?
The Wellbeing section of the app focuses on you – the caregiver. If you haven’t taken a Wellness Survey yet and are just getting started, you’ll see a blank graph that reads “no entries for this metric” and the option below to Take a Wellness Survey. Taking a...
Resources
Resources are your one-stop shop for all things caregiver support and education. Start here if you have any questions or concerns about being a caregiver or want to spend some time learning more about the nitty-gritty admin details associated with caregiving. ...
Popular Topics
Getting Started
Welcome to the Avanlee...
Avanlee Care is committed to improving caregiving. Join us and make a difference!
