
Health Plan Onboarding
Getting Started With Your Health Plan If you are a caregiver or care receiver using Avanlee as part of your health plan benefits, welcome! We are so glad you are here and ready to take the next step...

Care Notes
Care Notes is an easy place to store all caregiving-related notes for you and your loved one. Any of your care receiver’s event or medication statuses will be automatically documented here by the...

Files and Contacts
Files and Contacts is the best way to organize all of your caregiving documentation in one spot. Whether you need to store your contacts, business organizations, documents, or other attachments, you...

How do I update my Profile Information?
To update your profile information, click on the Main Menu Icon. Then click Account. Click on the Red Arrow next to Profile and you can update your name and profile picture. You can also...

How do I Reset my Password?
Changing my Password If you'd like to change your password, click on the Menu Icon in the upper left-hand corner. Under Account Actions click Change Password. Input your old password and confirm...

Account Deletion
If you would like to permanently delete your Avanlee Care account, you can do so easily. Once you've deleted your account, all data associated with your account is unrecoverable. We will not be able...

Wellbeing Management and Support
Wellness Assessments Once you've taken a wellness survey, you can track your progress, struggle points, and success in the wellness tab. You can see your scores and areas for improvement, as well as...

How do I share my Wellness Surveys with my Support team?
You can share your Wellness survey results and action steps with your chosen support team. They do not need to be a member of your care hub, and you can add whoever you would like to your support...

What are Wellness Surveys? How do I take a Wellness Survey?
The Wellbeing section of the app focuses on you – the caregiver. If you haven’t taken a Wellness Survey yet and are just getting started, you’ll see a blank graph that reads “no entries for this...

Resources
Resources are your one-stop shop for all things caregiver support and education. Start here if you have any questions or concerns about being a caregiver or want to spend some time learning more...